DJI Go 4 video editor
1125 6 2018-7-30
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fansfa9d3e71
lvl.2
United States
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Using the DJI Go 4 app to create movies from my Spark, and they look great within the app.  However, when saved locally, they play choppy and skip frames it seems.  I am using an Iphone 8Plus so I don't think the phone is the issue.  I have tried uploading to Facebook to see if that is any better and it is still choppy, even when viewing on my laptop.  Any ideas on using the app for video editing?  It is currently unusable for me like this.  Thanks!
2018-7-30
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there, sorry for the inconvenience. Can you please upload the file here so that we can check it on our end? You  can upload it by using google-drive or Dropbox and provide the link here. Let me remind you that the files save on your APP are cached files only. Kindly check the SD card files and let me know if the problem is still the same. Thank you for your support.
2018-7-31
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dj_dread
First Officer
Flight distance : 648399 ft
United States
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did you try importing the clips before editing them?

have a look here: https://forum.dji.com/thread-148018-1-1.html
2018-7-31
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fansfa9d3e71
lvl.2
United States
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Here is a sample file.  I have downloaded the original files from the Spark to my phone (knew not to use the cached version) and used them as my source. I have included the links to the source files here. The downloaded files play perfectly. When using the video creator, the created file plays perfectly while in the DJI app. When the file is completed and saved locally, that output is what is choppy.

Created file from DJI video editor
https://drive.google.com/open?id ... SZXdqwvzexofh_dcljV

Original files from the Spark
https://drive.google.com/open?id ... fLGpilkTF5KyJOmiM8N
https://drive.google.com/open?id ... MQQ7mbKwzbjugrkYru5
https://drive.google.com/open?id ... WA628EpnIyZNLYtyJyp


2018-7-31
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fansfa9d3e71
lvl.2
United States
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Ok, so I may have solved the problem. When creating videos using the mobile editor, and if I have airplane mode off, the resulting video is choppy.  Today, just playing around with it, I was in airplane mode, and the videos not only came out looking smooth, they were created in a fraction of the time.  Not sure why, but it works for me!
2018-8-2
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Sparky_17
Second Officer
Flight distance : 62349 ft
Canada
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thanks for sharing this information. would be nice to know how many other people have had the same experience or have experienced this not knowing how to fix it
2018-8-2
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djiuser_JwYFE3QKythT
lvl.1

Belgium
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Same issue here with the s9+... Nothing seems to work..
2019-1-6
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