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Warranty Q
353 2 2018-8-16
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snowyowl
lvl.2
Flight distance : 6119 ft
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Hi I'm a bit confused regarding the Phantom 4 Pro inside the box there was a mention of DJI care along with a barcode it's more of a QR code to be correct. So my question is does the Drone come with a complimentary DJI care pack? Or is there another warranty that comes with this unit and if so what is the. I have searched inside the box and there's no other information besides the instruction manual and then I tried contacting dji chat only to be further confuse the gentleman was telling me that I have to contact Best Buy
2018-8-16
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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Unless things have changed recently, you haven't got a manual in the box.
Perhaps you got a brief quick-start guide.
The manual for the P4 pro V2.0 is here: https://dl.djicdn.com/downloads/ ... _User_Manual_EN.pdf
Or here is you bought the original P4 pro:  https://dl.djicdn.com/downloads/ ... _User_Manual_EN.pdf


The Phantom comes with a standard warranty to cover manufacturing defects etc.
DJI Care is an additional, optional service that you can buy:
https://www.dji.com/service/djicare
2018-8-16
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DJI Susan
Administrator

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Hi snowyowl, sorry for the confusion. Currently, the warranty period for a product starts on the day such product is delivered, unless otherwise agreed upon between you and DJI, please refer to 2# for reference. If you are interested in DJI Care Refresh, you may check this link: https://store.dji.com/product/dj ... -v2&position=24
2018-8-16
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