The drones battery was low so I enitiated RTH, it started to come the right way but then randomly stopped for a few seconds and then took of in the wrong direction going past the home point. It then tried landelling but it was cancelled as I wanted it to come back (at this point I could still see it) but then continued going forward and now I have lost sight and signal.

Hi Hamza_107, we're sorry for the troubles. Just to verify, has the drone been retrieved? If not, please kindly contact our support(https://www.dji.com/support) to start a case, we'll arrange data analysis and offer you a proper solution if the unit is warranty period. If you encounter any difficulties during the progress, feel free to contact us with your case number, we'd like to help.

DJI Susan Posted at 2018-8-26 00:49
Hi Hamza_107, we're sorry for the troubles. Just to verify, has the drone been retrieved? If not, please kindly contact our support(https://www.dji.com/support) to start a case, we'll arrange data analysis and offer you a proper solution if the unit is warranty period. If you encounter any difficulties during the progress, feel free to contact us with your case number, we'd like to help.

I have sent you a PM, could you kindly reply

Thank you

Hamza_107 Posted at 2018-8-26 01:45
I have sent you a PM, could you kindly reply

Thank you

Sorry for the late response. Please kindly write an email to support.nl@dji.com, the team will help you start a case. If it is a warranty case according to the data analysis, we'll offer you a replacement as the crash appears within 15 days, no worries.