Hi


i use a Mavic Air and a Huawei P8lite mobile.

I can start and fly the Drone but cant see a view on my Telephonescreen, i'am able to take pix and video and they are recorded on SD Card.

But flying without a view is not good.

Someone an idea?

THX in advance.
René

Is the issue that you plug the RC into your phone, but your phone doesn't detect the RC? ASsume you have the DJI GO4 app?

djiuser_useAQR0LqmBy Posted at 2018-8-29 07:46
Is the issue that you plug the RC into your phone, but your phone doesn't detect the RC? ASsume you have the DJI GO4 app?

DJI Go APP - Yes i use the app and the RC also detect the phone, i think. I can see all the seeting from the drone but not the Cameraview.

Try change USB cable

Sorry for the trouble. As mentioned above, kindly try to change the cable and try it again. You can also back up your files and sync your flight records and then reinstall the APP. Click on "Reply" so that I can get notification from your response. Thanks for your support.

DJI Paladin Posted at 2018-8-29 08:32
Sorry for the trouble. As mentioned above, kindly try to change the cable and try it again. You can also back up your files and sync your flight records and then reinstall the APP. Click on "Reply" so that I can get notification from your response. Thanks for your support.

at first i tried another phone an iphone SE and that works.
Tomorrow i reinstall the app and try it again.

THX for the tips

Try an earlier version of the DJI GO App. It seems that later versions need newer phones to work.

List of supported devices...
iOS V4.3.0
Requires iOS 9.0 or above.
Compatible with iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone SE, iPad Pro, iPad, iPad Air 2, iPad mini 4.
Optimized for iPhone X.

Android V4.3.0
Requires Android 5.0 or above.
Compatible with Samsung S9+, Samsung S9, Samsung S8+, Samsung S7, Samsung S7 Edge, Samsung S6, Samsung S6 Edge, Samsung Note 8, Huawei P20 Pro, Huawei P20, Huawei P10 Plus, Huawei P10, Huawei Mate 10 Pro, Huawei Mate 10, Huawei Mate 9 Pro, Huawei Mate 9, Huawei Mate 8, Honor 10, Honor 9, Vivo X20, Vivo X9, OPPO Find X, OPPO R15, OPPO R11, Mi Mix 2S, Mi Mix 2, Mi 8, Mi 6, Redmi Note 5, Google Pixel 2XL, OnePlus 6, OnePlus 5T.

Rene K. Posted at 2018-8-29 11:02
at first i tried another phone an iphone SE and that works.
Tomorrow i reinstall the app and try it again.

You're welcome, please keep us posted.

I found that when I attach my RC, android asks for a default application. In my case it's either DJI or Litchi. I chose Litchi first and it caused me to have the same issue. Next time chose DJI and everything worked.

Also, I had carbon fibre props that made me lose video feed and signal only 4meters off the ground. But I don't think this is your issue