When I fly with the Mavic 2 Zoom plus Goggles RE, I'm loosing connection on both the remote and the goggles after 200 meters. I can still fly the drone, but the image transmission looses connection for some seconds. It works fine when I'm flying without the goggles..
Anyone else experiencing this?

Hi, sorry for the inconvenience. May I know if the firmware of your DJI Goggles RE is updated to the latest version?

DJI Natalia Posted at 2018-8-31 11:34
Hi, sorry for the inconvenience. May I know if the firmware of your DJI Goggles RE is updated to the latest version?

Hi,

I have the latest firmware (1.00.00 on the Mavic 2 and 1.00.0600 on the Goggles RE).

djeezez Posted at 2018-8-31 13:11
Hi,

I have the latest firmware (1.00.00 on the Mavic 2 and 1.00.0600 on the Goggles RE).

Hello, thanks for the quick reply. Can you please try to refresh the firmware of your DJI Goggles via DJI Assistant 2? After that, please try to re-link your DJI Goggles to your aircraft. Thank you.

DJI Natalia Posted at 2018-8-31 14:27
Hello, thanks for the quick reply. Can you please try to refresh the firmware of your DJI Goggles via DJI Assistant 2? After that, please try to re-link your DJI Goggles to your aircraft. Thank you.

Hello, thanks for the advice.

I did the following:

1. Refresh goggles firmware
2. Factory reset og goggles
3. Re-link to Mavic 2.

Seems like it works now!

djeezez Posted at 2018-9-3 10:35
Hello, thanks for the advice.

I did the following:

Hi, Thanks for your feedback. Glad that the issue has been sorted. Please don't hesitate to reach us if you need our help. Thank you for the support.