Mabou2
 Second Officer
Flight distance : 811257 ft
United States
Offline
|
DJI Mindy Posted at 2018-9-8 01:52
Hi Matt, sorry for the trouble caused, we have seen the other two customers reported that the issue only happens on 4k, 50fps and 60fps, the issue has been forwarded to our engineers for testing and verification, if there is any update, I will keep you posted. If your Ronin-S has been damaged, it is recommended to send in for further evaluation.
Hi Mindy,
I've been PM'ing with one of the GH5s guys. In my case, I was shooting 4k but 29.97p. So our issues are similar but different. Very similar gimbal behavior, but my problems happen even if I'm not shooting and even if I don't have any monitor or USB-C connections. I am going to return this gimbal for a replacement to B&H. Thanks for the reply. Hopefully the next one works better. |
|