DJI Mindy
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kowal63 Posted at 2018-9-18 12:38
perhaps a message prior to take off stating this.....or a verbal message..."NFZ allowance will expire in 5 minutes"....or at the very least a countdown clock...i cannot read minds.....i bought a refurb for $279.00...because i was standing there with 3 batteries an RC and a sad face.....but you will buy like new good condition ones back for $108.00.......but for my customer loyalty for owning a Spark...Mavic Pro..DJI Goggles ..mobile osmo and 4K standard Osmo,,,,,this is the treatment i get...if this was a headwind or smashed into a building...we would not be having this conversation....because i believe in treating people fair.
Hi kowal63, we are very sorry for your loss, Diana has explained clearly what happened, your suggestion will be forwarded to our engineers for consideration.
You are referring to the Trade Up Program right? The equivalent value of DJI Credit for your Trade Up product is determined by DJI or RE-TECK based on its condition and functionality, if you have any questions about the reassessed DJI Credit value, please contact our DJI customer service email at djitradeincs@litong.com, thank you. |
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