DJI Mindy
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twickers11 Posted at 2018-9-20 23:57
Thanks Mindy. I bought the Spark in the US so I think that will void my replacement deal here in the UK. Whatever, I have my Spark back up and flying and have bought a battery strap to stop the battery falling off. I also had to buy a new battery to replace the one in the local estuary! Let’s hope that is the last incident. Regards Mike.
Mike, yes, we do not provide the international warranty currently, if the drone was purchased from the US and you send back to the repair center in EU, the warranty service cannot be provided even there is a product defect, sorry for the inconvenience.
If the drone was descended into the river, it could be water-damaged, we do not recommend keeping flying since there may be potential issues, it would be better to send back to the repair center for a thorough evaluation. |
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