My Air behaves strange with Spotlight mode of active track.  It reacts stick movement but doesn't move as I operate.  Sometimes right becomes left, forward becomes right, and sometimes backward becomes forward left becomes backward.  It's totally unpredictable.  Does anyone have same experience ?

I'm really sorry to hear that. Did you receive an error message? If yes, kindly provide a screenshot. Please make sure that the remote controller is calibrated. You can restore the settings to factory defaults and update the firmware using DJI Assistant 2. You can download the software here: https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below.

DJI Paladin Posted at 2018-10-2 01:15
I'm really sorry to hear that. Did you receive an error message? If yes, kindly provide a screenshot. Please make sure that the remote controller is calibrated. You can restore the settings to factory defaults and update the firmware using DJI Assistant 2. You can download the software here: https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below.

https://www.youtube.com/watch?v=XPmWvxeSp7E

I didn't get any error message at all.  Anyway, I'll try reproduce this tomorrow and will have screen recorded.  I assume that the calibration of controller is not a cause of the issue hence it occurs only in spotlight mode of active track.

DJI Paladin Posted at 2018-10-2 01:15
I'm really sorry to hear that. Did you receive an error message? If yes, kindly provide a screenshot. Please make sure that the remote controller is calibrated. You can restore the settings to factory defaults and update the firmware using DJI Assistant 2. You can download the software here: https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below.

https://www.youtube.com/watch?v=XPmWvxeSp7E

One very basic question, we should be able to move and control the quad even in spotlight mode, right ?  The reason I'm asking is someone told me that spotlight mode is just tracing object with only automatic yaw and gimbal pitch movement with making quad at stationary position.

Tonsuke Posted at 2018-10-2 03:26
One very basic question, we should be able to move and control the quad even in spotlight mode, right ?  The reason I'm asking is someone told me that spotlight mode is just tracing object with only automatic yaw and gimbal pitch movement with making quad at stationary position.

Kindly refer on the attachment below.

DJI Paladin Posted at 2018-10-2 03:44
Kindly refer on the attachment below.

[view_image]

Thanks, confirmed.

Tonsuke Posted at 2018-10-2 03:53
Thanks, confirmed.

You're welcome.

Here you go.  I tested and recorded my P4P as well to have a comparison.  As you can see, Air reacts very, very strange way and it is totally different from the behavior of my P4P.

Seems direction has been fixed when you started active track and absolute direction becomes a base of interpretation of stick movement.  Then left becomes right, forward becomes backward depends on relative direction of the aircraft.  This is useless.  Spotlight mode on other aircraft like P4P is very useful and I love that.  Please, Please fix this issue....

i had same issue with my MA also  , but i am not  concerned  to complain about it because i am not using spot light frquently

DJI Paladin Posted at 2018-10-2 04:19
You're welcome.

Would you give any thought about the video I uploaded ?