Hi peeps!
It's your bro Aaron


So my show sponsor Tom Iliffe purchased me a high quality OTG Cable for my Samsung Galaxy Note 4 (Android)


I keep following instructions on connecting OTG Cable. No matter what I do it won't connect. Than I remembered one time I was having a similar issue I had to authorize access to the OTG cable on my phone (security feature on my phone blocks the OTG Cable from accessing my phone).


Does anyone know how I authorize my phone to allow the OTG Cable? I can't remember.
Sincerely,
Aaron

Our apologies for the inconvenience Aaron. Please try to use a different cable so that we can isolate the issue. You can also put your phone on airplane mode and close any background APPs and then try again. Just make sure only DJI Go 4 App is the only software running on your mobile device. What is the current firmware and DJI Go 4 app version you are using?

There is a setting on most android devices called "developer mode" witch will enable "developer options" like what do use the usb connections for....google your model tablet and see how to enable it.
Most of the time it's as easy as that, but  isn't the note 4 a few years old?... Can't guarantee it will have it.

Hi I having problems with my Spark I have to scan box and controller everytime should it not save setting so you can just fly the Spark.

DJI Paladin Posted at 2018-10-4 06:23
Our apologies for the inconvenience Aaron. Please try to use a different cable so that we can isolate the issue. You can also put your phone on airplane mode and close any background APPs and then try again. Just make sure only DJI Go 4 App is the only software running on your mobile device. What is the current firmware and DJI Go 4 app version you are using?

This is my second cable with exact same no connect issue.
I am almost positive it's a permission issue on my phone.

Hi,

Possibly you have to turn off the phone function to enable OTG connection.

I dont know your tablet but try this goto settings scroll down to About this Tab, enter, go to model number tap 8 times enter Developer mode, scroll to USB  configuration, from the list select  Media .Transfer Protocol.it should work

dennis8803 Posted at 2018-10-4 09:53
I dont know your tablet but try this goto settings scroll down to About this Tab, enter, go to model number tap 8 times enter Developer mode, scroll to USB  configuration, from the list select  Media .Transfer Protocol.it should work

A little different on Samsung Galaxy Note 4 but I found USB debugging in developer so I turned it on. I'll let you know what happens!

wish i could help iPhone here

Are you using cable that came with spark?

Allen Rheinholtz Posted at 2018-10-4 17:59
Are you using cable that came with spark?

No, from Amazon high end OTG. It's gotta be my phone!