Puffy battery
1288 8 2014-11-6
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mail
lvl.1
Flight distance : 403816 ft
United Kingdom
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  My original P2 battery is about 7 months old and has started to puff, the Assitant says 92% life remaining.  DJI and my dealer say the warranty is only 3 months and not covered and this is an 'unknown error'

Why has DJI now realsed a software update to address puffy batteries !???   Can I expect a replacement now ?






2014-11-6
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DJI-steve
lvl.2

China
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the warranty is 3 months, so you can't replace it for a new one.

Could you please provide more details about your problem so that we could better diagnose and assist?
2014-11-6
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rethuringer
lvl.3
Flight distance : 16083 ft
United States
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What do you consider a "Puffy Battery".
Can you still insert your batteries into the Bird????
A true puffed battery will not easily be inserted into the battery bay.
Many posts with photos show a slight wrinkling within the battery segments and this is confused with Puffing. believe me now or believe me later, iff your battery is truly swelling (puffing), YOU WILL DEFINITELY KNOW.  It will not go into the bird!!!!  Cease using and move on.  
2014-11-6
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mail
lvl.1
Flight distance : 403816 ft
United Kingdom
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DJI replaced it.
2015-8-28
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roy
Second Officer

United States
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Glad they changed it, I bet you get a request soon to change you avatar to something besides a DJI logo.
2015-8-28
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DJI-Dave
Second Officer

United States
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Yes. Exactly!

Mail would you please change your avatar for me! You are only able to have a DJI logo or DJI in your user name if you are a DJI employee. If you do not change it I will have to delete your account and I do not want to do that.

Thanks!
Dave
2015-8-28
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UKP3p
lvl.1
Flight distance : 403816 ft
United Kingdom
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Done   :-)
2015-8-30
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DJI-Dave
Second Officer

United States
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Thanks, but your user name was fine. It is your avatar (picture) that is the problem. Your avatar has the DJI logo and we prefer users do not use the DJI logo. That way other users do not get confused and think you work for DJI.
Thanks.
2015-8-30
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UKP3p
lvl.1
Flight distance : 403816 ft
United Kingdom
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I didn't change my user name - its just taken this long for it to be shown  !!?

I understand re the DJI logo.  

Thanks.
2015-8-31
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