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New Battery - leaves a gap when inserted and pushed to the side
650 2 2018-10-20
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jpap
Second Officer
Flight distance : 1780679 ft
Greece
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Hello,

I just bought a second battery for my M2P. When I inserted it, I tried to inspect if it fits well. Oddly, this battery can leave a small gap if pushed to its side. If I try to pull it, it does not come out, the two clips seem to hold it well.

My first one fits perfectly and does not seem to have the same issue if pushed.

Because english is not my first language I made a video.

Could you please take look and let me know if this tolerance is normal or not.

Many thanks,

2018-10-20
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DJI Gamora
Super Moderator

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Hi jpap, thanks for reaching DJI Forum. We do appreciate bringing this query to us. That is not normal for the battery to have a gap once inserted. I suggest to return it to the point of sale and have it replaced. Just make sure to have the copy of the receipt for them to verify. Should you have any concerns, don't hesitate to reach us. We're here to help you. Thank you.
2018-10-21
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jpap
Second Officer
Flight distance : 1780679 ft
Greece
Offline

Hello,

I am happy to report that the seller replaced the faulty battery. The new one arrived without this issue.

@DJI Gamora,

many thanks for your help in this thread. I was able to show your response to the seller and it was easier for them to quickly identify the false.

Thanks & Regards
2018-10-24
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