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Zoomspd
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I am trying to post a screenshot from my iPad to show you all what it is that I see broadcasted from my MPP but can't seem to post it here. It keeps saying that the file is too large, any advice. I am using a Macbook Air. Thanks in advance.
2018-11-11
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jacksonnai
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Compress the file size
try this https://compressjpeg.com/
2018-11-11
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jacksonnai
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Btw welcome to the forum!
2018-11-11
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Zoomspd
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Here is a link to the picture https://www.dropbox.com/s/2kmlr7gdyadok3l/IMG_0067.PNG?dl=0
2018-11-11
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DJI Mindy
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Hi Zoomspd, welcome to the Forum, please note the file size should be less than 19.5MB, if it cannot be compressed, please upload to Dropbox or Google Drive and post the link here, thank you.
2018-11-11
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Zoomspd
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DJI Mindy Posted at 11-11 19:05
Hi Zoomspd, welcome to the Forum, please note the file size should be less than 19.5MB, if it cannot be compressed, please upload to Dropbox or Google Drive and post the link here, thank you.

Thats what I did. Thank you for your reply
2018-11-11
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DJI Mindy
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Zoomspd Posted at 11-11 19:09
Thats what I did. Thank you for your reply

No problem, please let us know if you have any further concern.
2018-11-11
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Zoomspd
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DJI Mindy Posted at 11-11 19:22
No problem, please let us know if you have any further concern.

I still need a answer to my question about what is being displayed on my iPad, why the picture is so bad.
2018-11-11
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DJI Mindy
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Zoomspd Posted at 11-11 22:16
I still need a answer to my question about what is being displayed on my iPad, why the picture is so bad.

Sorry, I missed your post in 4#, did you select any Color in the settings? Please try to reset the camera settings and then try again, thank you.
2018-11-11
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Zoomspd
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DJI Mindy Posted at 11-11 22:45
Sorry, I missed your post in 4#, did you select any Color in the settings? Please try to reset the camera settings and then try again, thank you.

I've read through other peoples posts on here and tried the suggestions that were given to them. Resetting the camera settings was one of them that I have tried.
2018-11-11
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DJI Mindy
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Zoomspd Posted at 11-11 23:01
I've read through other peoples posts on here and tried the suggestions that were given to them. Resetting the camera settings was one of them that I have tried.

Please double check the Color you selected and try the Normal, may I know if the original footage or picture are normal in the SD card? Did you try to re-install the APP or try another mobile device?
2018-11-12
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Zoomspd
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DJI Mindy Posted at 11-12 01:18
Please double check the Color you selected and try the Normal, may I know if the original footage or picture are normal in the SD card? Did you try to re-install the APP or try another mobile device?

What do you mean color I selected? I've tried HD, Smooth and normal and the footage on the SD card comes out perfect, its the live image that is bad. So every time I take a picture I'm hoping that its a good one. I haven't tried uninstalling and reinstalling yet, I'll give that a try and I its the same way on my iPhone X.
2018-11-12
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hallmark007
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Hi Zoomspd, if you want to post from iPad , just reply to your own post, and upload photo it will be resized auto .
2018-11-12
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DJI Mindy
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Zoomspd Posted at 11-12 08:03
What do you mean color I selected? I've tried HD, Smooth and normal and the footage on the SD card comes out perfect, its the live image that is bad. So every time I take a picture I'm hoping that its a good one. I haven't tried uninstalling and reinstalling yet, I'll give that a try and I its the same way on my iPhone X.

I mean the Color in Camera Settings, please check the screenshot below. Please let us know if the issue persists after re-installing the APP, thank you. GTScreenshot_20181113_104847.png
2018-11-12
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Zoomspd
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DJI Mindy Posted at 11-12 18:49
I mean the Color in Camera Settings, please check the screenshot below. Please let us know if the issue persists after re-installing the APP, thank you.[view_image]

will do. thanks for clarifying.
2018-11-13
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Zoomspd
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Zoomspd Posted at 11-13 09:24
will do. thanks for clarifying.

Thank you everyone for your help I one again have crystal clear live images displayed on my tablet. I did everything that was suggested and it worked, so I am not sure as to which one actually did work. But thank you again!!
2018-11-13
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DJI Mindy
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Zoomspd Posted at 11-13 16:11
Thank you everyone for your help I one again have crystal clear live images displayed on my tablet. I did everything that was suggested and it worked, so I am not sure as to which one actually did work. But thank you again!!

Glad to know the issue has been figured out, should you have further issue, please let us know any time.
2018-11-15
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Zoomspd
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DJI Mindy Posted at 11-15 01:11
Glad to know the issue has been figured out, should you have further issue, please let us know any time.

well, the poor live image has returned after taking it out for a flight yesterday. I am reinstalling the new firmware on the drone to see if that is what corrected it in the first place. if that turns out to be it, should I roll back the firmware to the older version?
2018-11-18
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DJI Mindy
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Zoomspd Posted at 11-18 15:43
well, the poor live image has returned after taking it out for a flight yesterday. I am reinstalling the new firmware on the drone to see if that is what corrected it in the first place. if that turns out to be it, should I roll back the firmware to the older version?

You can try different firmware to see if it is related to the firmware. Please keep us updated, thank you.
2018-11-18
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rahulkkkkkkkkkk
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jacksonnai Posted at 2018-11-11 18:41
Compress the file size
try this https://compressjpeg.com/

Compress any Image Online by Using Compress Images Online
2019-8-12
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rahulkkkkkkkkkk
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https://compressimagesonline.com/compress-png.php
2019-8-12
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Mathilde21
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Compress jpeg
2020-5-13
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djiuser_XEOZ5T3t7Hz1
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If you want compress image with high quality try this site JPEG Compress | Reduce photo size in our online image compressor
2022-6-7
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djiuser_XEOZ5T3t7Hz1
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jacksonnai Posted at 2018-11-11 18:41
Compress the file size
try this https://compressjpeg.com/

Also Try This site for image compress:https://jpegcompress.com
2022-6-14
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Rachana_1
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Your screenshot pic is large you can compress image by jpeg compressor
2022-6-14
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Sonam Malik
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try this handy tools https://jpegcompressor.com
2023-1-24
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Sonam Malik
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Take a screenshot on your iPad, transfer it to your MacBook Air via USB, use the Photos app to import, upload to a platform like Imgur or Google Drive, copy the link, and share it here or with others.
2023-12-6
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Sonam Malik
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jpeg compressor
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