GoldEagle09
lvl.1
United States
Offline
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Was this ever solved?
I just purchased the Mavic Air. This is my first drone purchase of its kind, and I have read countless forums on the issue. I do not wish to receive a generic answer because I have followed all of the steps and still no luck. I have a Google Pixel 2 XL (which is on the approved list), and when I first connected I connected via wifi without any issues. However, by just controlling with my phone over wifi I am limited significantly in range and the virtual joysticks on the screen are a nightmare. Therefore, I tried to connect via the wired connection and I am always stuck on step 3. Since then, I have done a factory reset on my phone, I have uninstalled the DJI GO 4 app many times, I have downgraded firmware and tried with each version to connect with no success. (My RC won't even register on the computer w/ windows 10) . I can connect the RC to the drone, or my phone via wifi, but I am not able to use the RC and my phone at the same time.
I have done the USB debugging and still it is unsuccessful. My phone continues to try and charge and I get the same beep noise to charge about every second but usb debugging is not working.
Now, the weird thing is "why not try another phone?" Well, I used my wife's phone which is a Pixel 2 (not included on the list, unless the XL and Pixel 2 are considered the same) and I enabled developer mode and usb debugging. I downloaded the DJI GO 4 app, logged in, and went to connect with the drone via wired connection. However, the RC light didn't turn green and as soon as I went to connect the battery status lights began to go back and forth as if it was communicating with the phone and lo and behold on Step 3 the Link to Aircraft turned Blue and it connected! However, this is a huge inconvenience to have to use someone else's phone in order to enjoy the amazing capabilities of this drone.
I am sure that DJI IT support has had countless calls on this issue, and I wish there was a way to hard reset the drone/device to allow me to start from square one. (Factory Reset through DJI assistant seems to not exactly act like a hard reset)
Thanks in Advance! |
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