Spark Pic Icon
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FerdiKC
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United States
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How can I add a Spark Icon here on my profile?

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2018-12-12
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Wolferl
Second Officer
Flight distance : 23793 ft
Austria
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Hi FerdiKC,

I think the logo appears as soon as you upload flights from your phone to DJI using the same account as on the forum.

Cheers,
Wolferl
2018-12-12
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FerdiKC
lvl.1
United States
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Wolferl Posted at 12-12 09:09
Hi FerdiKC,

I think the logo appears as soon as you upload flights from your phone to DJI using the same account as on the forum.

Thanks for the assist!!!
2018-12-12
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DJI Tony
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Hi. thanks for the inquiry. May I know if you already activated your spark? If yes, did you use the same email that you've been using here in the forum to activate your spark? Please let us know for further help. Thank you for continued support.
2018-12-12
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FerdiKC
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United States
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DJI Tony Posted at 12-12 10:00
Hi. thanks for the inquiry. May I know if you already activated your spark? If yes, did you use the same email that you've been using here in the forum to activate your spark? Please let us know for further help. Thank you for continued support.

Yes, I have activated my Spark and I've been using the same email address to contact DJI Support.
Hopefully it will still fly when we get to the Philippines.
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2018-12-12
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DeuceDriv3r
Second Officer
Flight distance : 4698533 ft
United States
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Wolferl Posted at 12-12 09:09
Hi FerdiKC,

I think the logo appears as soon as you upload flights from your phone to DJI using the same account as on the forum.

you don't have to upload flights

I NEVER sync my flight records with DJIs chinese servers and my aircraft show up

you have to activate the aircraft with the email your account here is registered with..

and give it time..
2018-12-12
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hallmark007
Captain
Flight distance : 9827923 ft
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Ireland
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FerdiKC Posted at 12-12 11:19
Yes, I have activated my Spark and I've been using the same email address to contact DJI Support.
Hopefully it will still fly when we get to the Philippines.
Thank You

You may have to sign out and then sign back in for your spark icon to show up.
2018-12-12
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jacksonnai
Captain
Malaysia
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You need to activate your spark with the same email address with your forum acc
2018-12-13
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Wolferl
Second Officer
Flight distance : 23793 ft
Austria
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DeuceDriv3r Posted at 12-12 11:25
you don't have to upload flights

I NEVER sync my flight records with DJIs chinese servers and my aircraft show up

OK, I stand corrected.
When I got my Spark half a year ago, I immediately activated it with the same name as in the forum, but the Spark icon did not show up for days. Only then I found out how to upload flight data, when immediately the icon and the flight distance came up. But that could have well be coincidence.

Cheers,
Wolferl
2018-12-13
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FerdiKC
lvl.1
United States
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jacksonnai Posted at 12-13 01:19
You need to activate your spark with the same email address with your forum acc

I only have one  email account with DJI.
There must be a bug on their server for not registering my Spark.
I've been flying off and on this week.
I've already unlocked a geo space using my phone.
2018-12-13
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DeuceDriv3r
Second Officer
Flight distance : 4698533 ft
United States
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Wolferl Posted at 12-13 04:56
OK, I stand corrected.
When I got my Spark half a year ago, I immediately activated it with the same name as in the forum, but the Spark icon did not show up for days. Only then I found out how to upload flight data, when immediately the icon and the flight distance came up. But that could have well be coincidence.

no worries Wolferl... you are a great source of knowledge around here.. and have many informative posts... we all get one wrong every now and then!!!

2018-12-13
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jacksonnai
Captain
Malaysia
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FerdiKC Posted at 12-13 04:56
I only have one  email account with DJI.
There must be a bug on their server for not registering my Spark.
I've been flying off and on this week.

Well can just hope that DJI fix it
Fly safe!
2018-12-13
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jacksonnai
Captain
Malaysia
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FerdiKC Posted at 12-13 04:56
I only have one  email account with DJI.
There must be a bug on their server for not registering my Spark.
I've been flying off and on this week.

BTW welcome to the forum FerdiKC
2018-12-13
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DJI Tony
Administrator

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FerdiKC Posted at 12-13 04:56
I only have one  email account with DJI.
There must be a bug on their server for not registering my Spark.
I've been flying off and on this week.

Hi, thanks for your prompt reply. Would you mind sending the serial number of your spark and also the email that you've used to activate your aircraft via PM. Thank you for the support.
2018-12-13
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FerdiKC
lvl.1
United States
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DJI Tony Posted at 12-13 08:43
Hi, thanks for your prompt reply. Would you mind sending the serial number of your spark and also the email that you've used to activate your aircraft via PM. Thank you for the support.

Please check your PM inbox.
Thank You
2018-12-13
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DJI Tony
Administrator

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FerdiKC Posted at 12-13 10:08
Please check your PM inbox.
Thank You

Hi, I was able to provide the information to you. Please check your inbox later. Thank you for the support.
2018-12-16
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