djiuser_lOlFK6x3VV0f
lvl.2
United States
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DJI Stephen Posted at 12-26 11:49
Hello and good day. I'm sorry to hear about the issue that you are experiencing with your DJI Mavic Air. Did your drone crash or had a hard landing before? Have you tried to update the firmware of the DJI Mavic Air to the latest one and calibrate the gimbal and then check if it is ok? Please keep us posted. Thank you.
No real crashes. I did bump into a pole on the first day I flew, but I had the propeller guards on, and it recovered - never hit the ground. After that event I've flown it for several hours with no issues until a couple of weeks ago. I haven't updated in a few weeks. I will endeavor to do that and I was thinking I will replace the propellers just for kicks and see if it makes a difference. I'll do that stuff and write back a report on if I think it made any difference. Thanks |
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