Spark causing PC to drop internet connection
566 6 2018-12-27
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VHLuke15
lvl.1
Flight distance : 250272 ft
Australia
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Has anyone has any issues with the Spark connected to their PC via USB that causes the PC to lose internet connection. It happens everytime I connect to download footage and the only way rectify it is to reboot without the Spark connected.
2018-12-27
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ssylca44
First Officer
Flight distance : 434721 ft
Canada
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Hi
You may have to transfer the files directly from the micro SD card instead of the usb connection.
Cheers
2018-12-28
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jyc
First Officer
Flight distance : 2255846 ft
Canada
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Nope, never happened to computers.
2018-12-28
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S-e-ven
Captain
Flight distance : 5922034 ft
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Thailand
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You may need to check your USB bus/system
Older system? How big is the power adapter?
All driver up2date?

Best thing to do is ssylca44's tip: copy from SD card direct!
2018-12-28
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Tentoes
First Officer
Flight distance : 6018255 ft
United States
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Maybe he's trying to use DJI Assist to update?
2018-12-28
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DJI Gamora
Administrator

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Hi VHLuke15, apologies for the troubles you had recently. You don't need to enable your internet connection when downloading the footage if the Spark is connected to your PC. However, you may try to remove the SD card and use a card reader to if you wish transfer the footage you took. Hope this helps. Kindly reach us again if you need help. Thank you for your support.
2018-12-28
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Sparkz71
lvl.4
Flight distance : 24259 ft
Australia
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How are you connected to the internet. Wifi? Ethernet? Sound's like you have your PC to auto connect to Spark wifi. Check if your PC wifi is set to auto connect to Spark. Remove auto-connect &/or the Spark wifi & password from your PC. Otherwise you may have a wifi problem - interference. Turn off wifi & plug in an ethernet cable. Test from there. Good luck.
2019-1-2
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