Tilted Crooked Gimbal
2246 10 2018-12-29
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robgallo
lvl.2
Flight distance : 556493 ft
Canada
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Gimbal used to be bang on perfect. But now roll needs to be set at its max of 10 to come close to straight. But still not. Did IMU and Compass calibration. Also did a factory reset. No dice.

Any suggestions?

DJI Spark Gimbal

DJI Spark Gimbal
2018-12-29
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Lysak2003
First Officer
Flight distance : 500052 ft
Ukraine
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Hello! Can you specify is that situation observed on running drone or when drone is turned off?
2018-12-30
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SAADHERO
lvl.4
Flight distance : 2269905 ft
Kuwait
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a defect or a crash?
mine faces the left slightly which feels weird when flying sometimes
but it was my mistake installing the gimbal case wrong
2018-12-30
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robgallo
lvl.2
Flight distance : 556493 ft
Canada
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When drive us off and in running mode.

What do you mean installing the gimbal case wrong way? How can it be installed wrong way?
2018-12-30
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DJI Natalia
Administrator

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Hi, we're sorry about that. Would it be possible if you can provide a sample video turning on the Spark? So we can determine. Please keep us posted for further help. Thank you.
2018-12-30
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robgallo
lvl.2
Flight distance : 556493 ft
Canada
Offline

https://www.dropbox.com/s/o29483krr8evrfm/IMG_7975.mp4?dl=0
2018-12-30
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robgallo
lvl.2
Flight distance : 556493 ft
Canada
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Sorry. This is the correct link. Row and Pitch is set to default 0. But even at its max row of 10 it still is not straight. This just started happening. Was perfect until now.

https://www.dropbox.com/s/5zo5er ... d%20Gimbal.mp4?dl=0
2018-12-30
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SAADHERO
lvl.4
Flight distance : 2269905 ft
Kuwait
Offline

robgallo Posted at 12-30 11:12
When drive us off and in running mode.

What do you mean installing the gimbal case wrong way? How can it be installed wrong way?

i installed it facing the left and overnight the rubbers inside faced to the left

ur problem i feel bad for u hopefully Dji offers u a replacement
2018-12-30
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DJI Natalia
Administrator

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robgallo Posted at 12-30 13:05
Sorry. This is the correct link. Row and Pitch is set to default 0. But even at its max row of 10 it still is not straight. This just started happening. Was perfect until now.

https://www.dropbox.com/s/5zo5erur0hdu9u1/Spark%20Tilted%20Gimbal.mp4?dl=0

In that case, we highly suggest you send it in for repair. You may contact our support for further help at http://www.dji.com/support. Should you have further question, please let us know. Thank you.
2018-12-30
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djiuser_m4LaEx82Q5lz
New

Indonesia
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My gimbal is like that too,
Gimbal gyroscope is malfunction a.k.a. abnormal,
How to repair the gimbal??
2019-1-15
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robgallo
lvl.2
Flight distance : 556493 ft
Canada
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djiuser_m4LaEx82Q5lz Posted at 1-15 18:08
My gimbal is like that too,
Gimbal gyroscope is malfunction a.k.a. abnormal,
How to repair the gimbal??

Did you remove it to get that way or it just happened?
2019-1-15
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