DJI Diana
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Flight distance : 2408 ft
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photographermarbella Posted at 1-3 02:58
so, that's the timeline. Apart from it taking 2 1/2 months to not get my drone fixed the initial problem was a minor fault on the anti vibration plate which should have taken about 7 days and cost €50. I changed it myself in about 15 minutes with one I purchased online but its rubber bands were pretty poor and I wanted it replaced by a DJI manufactured one. That's all.The presupuesto has NO detail at all, the drone has only surface scratches on the chassis, nothing wrong with the gimbal oir camera. The only option is to replace the whole drone for €400? I also have purchased a Mavic 2 Pro and this make me very worried. There is a very bad connection between Madrid and the DJI repair centre, whoever produced the presupuesto made it up on the spot, €392:91, where does that come from and why? Is it policy NOT to repair drone but replace them at full cost? Does it really take 2 1/2 months to get this sorted. Is the centre in Madrid really just a collection base for DJI Europe repair centre?
Hi photographermarbella, sorry for the troubles, we will be forwarding this to the appropriate team and see if there is anything do to help you. Again we appreciate your patience. Thank you. |
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