Warranty Info
809 6 2019-1-4
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MccloudSpark
Second Officer
Flight distance : 27562 ft

United States
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Over the past few weeks I have PM'ed 4 different forum admin people with this request:


Could you please check my Spark SN to see if there is any warranty left. I got it used. SN 0ASDE9E0B10042 Thanks!


I have received 0 responses.  Anyone know what I am doing wrong?



2019-1-4
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jyc
First Officer
Flight distance : 2255846 ft
Canada
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This could help you. http://tools.retroroms.info/
2019-1-4
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MccloudSpark
Second Officer
Flight distance : 27562 ft

United States
Offline

Thanks!  That gives me the build date, 14-Sep-2017, but not the activation date.  The warranty is based on the activation date.
2019-1-4
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Daniella3d
lvl.4
Canada
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Is it based on activation date? I thought it was based on invoice date?
2019-1-4
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DJI Gamora
Administrator

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Hi there, thank you for reaching out and we're very sorry for the trouble. with regards to your question just to heads up the warranty would still base on the Proof of Purchase of the unit. Activation date is just the second option when checking when the Aircraft being activated, However. Invoice, receipt or any proof of purchase still the one requirement for warranty purpose.
2019-1-5
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jyc
First Officer
Flight distance : 2255846 ft
Canada
Offline

Well I just learned something, thanks DJI Gamora.
2019-1-5
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darkfull1
lvl.4
Flight distance : 13114 ft
Switzerland
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It's pretty logical that the warranty is on proof of purchase. You can still activate the drone even if you stole the box in a store.
2019-1-5
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