fansebc54862
lvl.2
Flight distance : 1148 ft
United States
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DJI Natalia Posted at 1-7 10:31
Hi, we are so sorry for the difficulties that you had experienced with the Mavic Pro. Just to clarify, may I know what's the firmware version of your DJI Go 4 app? As well as your iPad? Actually, this is an app feature, which can detect the usage of the CPU for the mobile device. This prompt will pop up when the CPU of the mobile device is fully loaded. The decoding performance of image transmission and signal transmission will be affected and the iOS device will warm up. It is recommended to prevent the mobile device from direct sunlight. Otherwise, the mobile device may warm up and the CPU may underclock or be fully loaded, which affects flying experiences. Should you have further question, please let us know. Thank you.
My iPad version is 10.3.2 , it has 124.45 GB of space and has 95.77 GB of space left, and in NO way was my iPad warm it was only 50 deg F outside , The Dji Go 4 app version is 4.3.9 , and the fly safe precise version is 01.00.01.12 and the basic fly safe is 01.00.01.08 , I cant believe you are blaming this on a warm iPad , unbelievable. My iPad is solely used for my drone nothing else is loaded on it, if you have no fix for this problem I will revert back to the version I start when I first got my drone which I had no problems with, stop testing your updates on our time and expenses, its no fun going out thinking you're going to have a good day flying only to have problems. |
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