Hi everyone, when I first registered on this forum with my account linked with my Mavic Air the confirmation mail was not sent and there was no way to interact on the forum, so I made another one (this one from where I am writing).
Now finally my other account linked with my Mavic Air is working and I would like to transfer my forum points to that account and then close this one, is it possible?
If not possible, can I link my Mavic Air to this account?

Hi, thanks for reaching out. However, Points are not transferable. To add your Mavic Air under your profile, please send me your email address and the serial number of your drone via PM. Should you have further question, please let me know. Thank you.

DJI Natalia Posted at 1-7 16:41
Hi, thanks for reaching out. However, Points are not transferable. To add your Mavic Air under your profile, please send me your email address and the serial number of your drone via PM. Should you have further question, please let me know. Thank you.

does this work to get the icon of a used drone? or only being purchased new?

TruGreen Posted at 1-7 16:49
does this work to get the icon of a used drone? or only being purchased new?

Hi. We can only add the icon if the drone was activated with the same email address you are using to your DJI Account. Thank you.

DJI Natalia Posted at 1-7 16:41
Hi, thanks for reaching out. However, Points are not transferable. To add your Mavic Air under your profile, please send me your email address and the serial number of your drone via PM. Should you have further question, please let me know. Thank you.

If I decide to go through this process, will I loose all my flight records right? And also I have to switch my account on the DJI go 4 app right?

TruGreen Posted at 1-7 16:49
does this work to get the icon of a used drone? or only being purchased new?

Why you asking?

Lucas775 Posted at 1-7 18:09
Why you asking?

got my spark and p3 4k to add haha

TruGreen Posted at 1-7 18:33
got my spark and p3 4k to add haha

wish my used I1 would have showed up, even though it shows in my flight data.

Lucas775 Posted at 1-7 19:06
wish my used I1 would have showed up, even though it shows in my flight data.

buy a new one

Nah you can't do that

TwentyThrill Posted at 1-7 17:44
If I decide to go through this process, will I loose all my flight records right? And also I have to switch my account on the DJI go 4 app right?

Can you get your account back? Like can you login to your old account, I meant the one that have the product that you own icon?

jacksonnai Posted at 1-8 04:52
Can you get your account back? Like can you login to your old account, I meant the one that have the product that you own icon?

Yes I have access for both account.