Hi, I cannot sync my flight records, it gets to 100% and says sync records failed.. This has been the same since July... I have logged out and logged back in, dont know what more I can do.. this is a problem with the built in screen.. can the records be exported another way or is there a fix I can try..?

Hi, we're very sorry for the inconvenience caused. May I know if you are receiving an error message when you tried to sync your flight record? Please keep us posted for further help. Thanks.

I have it all the time!

https://forum.dji.com/forum.php? ... p;page=1#pid1729193

DJI Natalia Posted at 2-5 11:38
Hi, we're very sorry for the inconvenience caused. May I know if you are receiving an error message when you tried to sync your flight record? Please keep us posted for further help. Thanks.

Hi, yes, the error message which is attached...

I struck this some time ago and clearing some of the flights out solved the problem for me.

sky wombat Posted at 2-5 23:08
I struck this some time ago and clearing some of the flights out solved the problem for me.

For five hundred hours of flight or about 800 -900 items that will erase?
I can not even open Flight data record in 100%