Hello,

I would like to ask for help with my completely new mavic:

While trying the first flight, I can hear a strange sound from the mavic body which starts after starting the motors:
I thought the sound could be from motors itself or propellers, but the sound continues even after turning the motors completely off as you can see on the video.

The sound occurs however not alway after starting the motors, ca. in 50% of cases, sometimes I do not hear anything strange.
Mostly the sound goes away quickly as soon as I take the mavic body (after the motors are turned off but the sound persists) in my hand.

Thank you very much for your help!

Maybe it's the fan hitting something.

Hello and good day Dvorak Systems. I am sorry to know that you are having issues with your new DJI Mavic 2 Pro. Since this issue is happening to your Drone. The best thing you need to do is to contact DJI Support at https://www.dji.com/support for us to help you further with this matter. Thank you.

DJI Stephen Posted at 2-9 11:28
Hello and good day Dvorak Systems. I am sorry to know that you are having issues with your new DJI Mavic 2 Pro. Since this issue is happening to your Drone. The best thing you need to do is to contact DJI Support at https://www.dji.com/support for us to help you further with this matter. Thank you.

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Hello Stephen,

Thank you for your answer. I will do that!

DJI Stephen Posted at 2-9 11:28
Hello and good day Dvorak Systems. I am sorry to know that you are having issues with your new DJI Mavic 2 Pro. Since this issue is happening to your Drone. The best thing you need to do is to contact DJI Support at https://www.dji.com/support for us to help you further with this matter. Thank you.

[view_image]

Hello Stephen,

Thank you for your answer. I will do that!

DJI Stephen Posted at 2-9 11:28
Hello and good day Dvorak Systems. I am sorry to know that you are having issues with your new DJI Mavic 2 Pro. Since this issue is happening to your Drone. The best thing you need to do is to contact DJI Support at https://www.dji.com/support for us to help you further with this matter. Thank you.

[view_image]

Hello Stephen,

Thank you for your answer. I will do that!

Very strange noise indeed.  Like Stephen said open a help ticket and have them check it out.

Dvorak Systems Posted at 2-9 11:52
Hello Stephen,

Thank you for your answer. I will do that!

You are very much welcome Dvorak Systems. Please keep us posted on the said issue for us to help you further. Thank you.

That is defiantly not normal  if you bought it at a local store just exchange it.

Yeah, not normal at all.  Send it in or exchange it...

Definatly sounds like the internal fan, I assume you only hear this sound after the aircraft has been powered up for a while.

Yep, I concur. Internal fan hitting something. I've built (and closed up before I tested first) enough computers to know when a fan is hitting an errant cord.

Hi did you find out what’s causing that noise . Because i have the same problem on my mavic 2 zoom.
Please help.

Thanks

I have the same problem since I bought this drone in the first batch of release and this is causing gimbal jitter in my video too i think funny that every DJI support i talk to keep asking me to calibrate gimbal and IMU
https://drive.google.com/drive/folders/10-WvH7ZIgTDz_b281BWrADuqCaZ-KkVY?usp=sharing

Sounds like a bad internal fan motor bearing.  The fan runs for a while after the prop motors have stopped on powerdown.