DJI Tony
Administrator
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Hi, we're sorry to know about the incident that happens to your drone. I would recommend syncing your flight records using the DJI GO 4 app and contact our support using the link below. Regarding using a new drone, yes, you may link the old RC to your new aircraft for as long as the RC and aircraft are up to date. Sorry that we couldn't comprehend the concern for GPS correctly, would it be possible if you could elaborate this concern for us to address it properly? For additional information, if the product would be under-warranty our team will proceed with the investigation to provide an appropriate resolution depending on the outcome, however, if the product is out of warranty then I'm afraid that we couldn't offer flight analysis with regard to the incident. Please keep us posted on the latest progress. Thank you for continued support.
www.dji.com/support |
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