DJI Phantom 4 Controller Not Working
775 3 2019-2-14
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bjrobbins82
New
Flight distance : 2717 ft
United States
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Extremely frustrating. I bet I don't have 15 flights with this drone in a little over a years time and now I go to pull it out to take some photos and learn the remote is not work. Please help. I see this has been an ongoing problem. Help. Was there ever a recall or class action suit filed because of this.

Thanks

2019-2-14
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Maybe a dumb question, but did you charge it up after a long time of collecting dust?
2019-2-14
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bjrobbins82
New
Flight distance : 2717 ft
United States
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Yes, its been about 3 months since I used it last.
2019-2-14
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DJI Tony
Administrator

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Hi, we're sorry to know about this situation. May we know what seems to be the problem with your remote controller? May we know if you could still turn on the remote controller? If the RC will not respond, I would recommend contacting our support for further evaluation of the unit. However, I'm afraid that the warranty of the remote controller is 12 months, meaning the repair fee may be applied. You may also check our recommended service center using the link below.

www.dji.com.com/support
www.dji.com/service/repair/centers
2019-2-14
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