Hey pilots.Today i had my first crash with a drone after 2 years using Dji Products.I will not say Dji sucks because that will be a lie.
Then i will tell you what happend.I was following a car in active track with my mavic 2 pro.It was the first time using active track with a car.Everything was fine mavic was followiing perfectly and just in a sec mavic stopped and it started coming backwards very fast crashing on a tree.And then i said thats it.
It was falling down and before touching the ground did hover again.Pfff i was really scared until that moment.At the end nothing happend only 1 prop was broken and the camera turned on the left looking the left leg of the mavic after a restart it did balanced again.
Any idea why this happend?Does anyone else had the same experience?Why the sensors didnt work at all?How the drone got crazy?
https://www.phantomhelp.com/logviewer/8YFI7G1MH26KSDO1P6WM/

Thank you

Hi there, thank you for reaching out and we're sorry to hear about what happened. With regards to that, we would recommend doing an overall calibration just to check if all the sensor is working fine. If ever you may send it into the facility for further diagnosis and have a data analysis on it, for them to find out as well what could be the possible reasons. You can just go to this https://ww.dji.com/support and reach one of the support channels. Best regards!

Post the video, and if you have the log .

Definitely post flight logs and video

Thanks everyone for your reply here is my flight log
https://www.phantomhelp.com/logviewer/8YFI7G1MH26KSDO1P6WM/

Anyone can help?