DJI Stephen
DJI team
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Hello and good day Thudd. I am sorry to know that you are having issues with the mobile device you are using. Upon checking the mobile device Kyocera Duraforce Pro 2. I am sorry to say that the mobile device that you are using is still not recommended for your DJI Mavic Pro as of the moment. Actually, there is a possibility that the Kyocera Duraforce Pro 2 will work, however, since it's not yet optimized with the DJI Mavic Pro and with the DJI Go 4 application we cannot guaranteed the stability of the Kyocera Duraforce Pro 2 when in use with the said device and with the said application and if this will work all the time while using the specific device. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any problem. Thank you.
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