Unregiester a product
856 5 2019-3-11
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flypanda
lvl.4
Flight distance : 147382 ft
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Switzerland
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Hello,how can I delete a product so that it is no longer visible in the profile?

2019-3-11
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DJI Tony
Administrator

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Hi, thanks for the inquiry. Would it be possible if you could provide us your forum email via PM for us to coordinate this situation into our designated department to see if this can be done? Please keep us posted. Thank you for continued support.
2019-3-11
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flypanda
lvl.4
Flight distance : 147382 ft
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Switzerland
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DJI Tony Posted at 3-11 13:25
Hi, thanks for the inquiry. Would it be possible if you could provide us your forum email via PM for us to coordinate this situation into our designated department to see if this can be done? Please keep us posted. Thank you for continued support.

Hi
I'm not sure what you want. You want my password to delete a purchased product that I no longer have?
2019-3-11
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DJI Tony
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flypanda Posted at 3-11 13:29
Hi
I'm not sure what you want. You want my password to delete a purchased product that I no longer have?

Hi, thanks for the prompt reply. Providing the password is not required, you could send your forum email via PM to see if your query is possible. Thank you for understanding.
2019-3-12
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flypanda
lvl.4
Flight distance : 147382 ft
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Switzerland
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I am very surprised that it is not possible to delete a product I no longer own from my account.
2019-3-28
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flypanda
lvl.4
Flight distance : 147382 ft
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Switzerland
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I asked the support to delete the DJI Goggles RE and that was the answer from the support.

"Hi, we're sorry for the late response. I've manged to coordinate this situation with our designated department, apparently, you may need to send an email using your email forum account into djifansforumadmin@dji.com and forward this inquiry wherein you wish to delet the DJI Goggles RE on your profile in the forum. Thank you for understanding."
2019-3-28
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