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Has anyone had firsthand a DJI battery explosion or fire?
13460 38 2019-3-24
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Paul_
Second Officer
Flight distance : 4472 ft
United States
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Just curious.
2019-3-24
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DJI Tony
Administrator

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Hi, thanks for the inquiry. For this type of scenario, we highly recommend contacting our support for us to provide action and assistance in regards to this query. You could reach our support using the link below. We're hoping that you could get the best feedback that you may need. Thank you for continued support.

www.dji.com/support
2019-3-24
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Visual Air
Core User of DJI
Flight distance : 2710115 ft
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Canada
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I have never had it happen and I have had Many DJI products
2019-3-24
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A J
Captain
Flight distance : 14919065 ft
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United Kingdom
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Never happened to me and I've owned 12 DJI drones from the Spark to the Inspire 1
2019-3-24
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AlansDronePics
First Officer
Flight distance : 823163 ft
Guernsey
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I have never had such an event with my 10 DJI batteries, or any equipment that uses a LiPo battery. Apart from a spate of Samsung and I believe a few apple phones, I have only seen them burn or explode on YouTube when deliberately abused.
2019-3-24
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jyc
First Officer
Flight distance : 2261319 ft
Canada
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Not yet!
2019-3-24
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*DM*
Second Officer
Flight distance : 507087 ft
United Kingdom
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You need to stop reading forums
2019-3-24
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Paul_IA
Second Officer
Flight distance : 4959019 ft
United States
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I've not had one explode or catch on fire. I have had one battery swell up and I immediately took it out of service, discharged it and disposed of it at a battery recycling facility. There is a video out on YouTube where a battery is sitting on a shelf in a drone repair shop and it bursts into flames (they were not working on the drone at the time), so contrary to what people say, it can happen if the battery is damaged. I store all my batteries in Lipo safe bags when not in use as a safety precaution.
2019-3-25
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flyingfun
Second Officer
Flight distance : 2551998 ft
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Luxembourg
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Once with a battery of a competitor ....
2019-3-25
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*DM*
Second Officer
Flight distance : 507087 ft
United Kingdom
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Even Samsung have great experience in that regard.

2019-3-25
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Flycaster
Second Officer
United States
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I have a friend, who said he has a friend, who says his father had a drone.......
2019-3-25
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AlansDronePics
First Officer
Flight distance : 823163 ft
Guernsey
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Paul_IA Posted at 3-25 07:01
I've not had one explode or catch on fire. I have had one battery swell up and I immediately took it out of service, discharged it and disposed of it at a battery recycling facility. There is a video out on YouTube where a battery is sitting on a shelf in a drone repair shop and it bursts into flames (they were not working on the drone at the time), so contrary to what people say, it can happen if the battery is damaged. I store all my batteries in Lipo safe bags when not in use as a safety precaution.

Amazing the YouTube people happened to have a camera recording at that moment.
Did I ever tell you about the tooth fairy...
2019-3-25
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Paul_IA
Second Officer
Flight distance : 4959019 ft
United States
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AlansDronePics Posted at 3-25 11:27
Amazing the YouTube people happened to have a camera recording at that moment.
Did I ever tell you about the tooth fairy...

I appreciate your sarcasm, but you really need to be enlightened. Here's some verified news stories to get you started:

Kezi News

ABC News

Boston News

There are also several news articles where it appears that the charger overheated and caught fire as well. A few more where the drone crashes, the battery shorts out and sets things on fire if you take about 10 minutes to look.
2019-3-25
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cristianc
lvl.4
Flight distance : 1008143 ft
Australia
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I had two batteries swell up and recycled them but no issues other than that.
2019-3-26
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Razinkane
lvl.1
Flight distance : 68156 ft
United States
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Yes my Mavic Pro platinum exploded at 300 ft    https://photos.app.goo.gl/jtDEweD4DAyuSxT48
2020-1-17
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M Stuart K
Second Officer
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United States
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Razinkane Posted at 1-17 11:40
Yes my Mavic Pro platinum exploded at 300 ft    https://photos.app.goo.gl/jtDEweD4DAyuSxT48

Thanks; looks bad-there does not appear to be any damage to the bottom of the battery case where the battery rests.  Maybe it exploded upwards or sideways?
2020-1-17
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Razinkane
lvl.1
Flight distance : 68156 ft
United States
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exploded out back of drone
2020-1-17
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kovat53
Second Officer
Flight distance : 324521 ft
Hungary
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M2P is my third DJI product, Formerly had Spark, after it Mavic Air, now M2P,. I haven't had  (yet) any problem considering battery.
2020-1-17
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Sean Fillingham
New

United Kingdom
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Just had one tonight.
Not charged the battery for probably a year.
Started charging ok went to bed at 5% on the display.
Was well alight when I got down.
2020-3-19
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Sean Fillingham
New

United Kingdom
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Photo on its side for some reason DJi battery fire
2020-3-19
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Spaceman_66
lvl.4
Flight distance : 82323 ft
United States
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Nothing whatsoever, 1 1/2 years into owning a MA. If I fly in warm weather (> around 95F here in AZ) I’ll definitely get Data Controller Error messages and the batteries will also tend to come home quite warm to the touch, but that’s been about it so far. I haven’t even tried flying at >100F ambient temps; I figger that’s just just plain asking for it! Also, when it’s really warm out I’ll give the drone itself a fair bit of time (like 10-15 min or so) to cool down internally before popping another battery in for more flying. The MA definitely doesn’t seem to like being either too hot or too cold!
2020-3-19
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izotop
lvl.4
Flight distance : 388763 ft

Slovenia
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Razinkane Posted at 1-17 11:40
Yes my Mavic Pro platinum exploded at 300 ft    https://photos.app.goo.gl/jtDEweD4DAyuSxT48

sorry, i don't buy that explosion thing..
2020-3-25
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izotop
lvl.4
Flight distance : 388763 ft

Slovenia
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but to be on topic:

no problems with my 3 m2p bats.
2020-3-25
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Paulie3323
New
United States
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For the last two days, one of my three Mavic 2 Pro batteries has been turning on the drone right at insertion, and has been unable to turn off the drone at all. Otherwise operating normally, I decided to take it up for a test flight. All seemed normal except that it seemed to be draining power abnormally fast. I landed it with about 60% power left, but immediately smelled electrical fire. I pulled the battery out quickly and found that the rear-left side was beginning to deform from heat and beginning to do the same to the nearby place on the drone. I’ll be disposing this battery and hoping the drone isn’t damaged enough to require a replacement.
2020-8-13
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gnirtS
First Officer
Flight distance : 5712575 ft
United Kingdom
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None yet and ive even punched holes in them to reduce swelling.
2020-8-16
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Matthew Dobrski
First Officer
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gnirtS Posted at 8-16 13:12
None yet and ive even punched holes in them to reduce swelling.

Oh, that's great recipe for getting blind or injured in many other ways ...
2020-8-16
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gnirtS
First Officer
Flight distance : 5712575 ft
United Kingdom
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Matthew Dobrski Posted at 8-16 13:22
Oh, that's great recipe for getting blind or injured in many other ways  ...

Yes.  But it means i now have 7 usable batteries instead of 0.
2020-8-17
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Matthew Dobrski
First Officer
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Canada
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gnirtS Posted at 8-17 05:06
Yes.  But it means i now have 7 usable batteries instead of 0.

Yes, but imagine having 6 usable batteries and being blind or fingerless. Good story to chat about with a bartender, though ...
2020-8-17
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gnirtS
First Officer
Flight distance : 5712575 ft
United Kingdom
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Or being sensible about how and where to do it and having 7 working batteries instead of 0, all fingers to operate and being able to see to operate it.
We're not dealing with nitroglycerine in a cocktail shaker here.
2020-8-17
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djiuser_yOjNJqsGWT83
New

United States
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Hi, my Dji phantom 4 Pro+ v2.0 caught my room on fire in the case out of no where. It was purchased in 2020 but this happened while I was sleeping. This is unexpected from such a high level product.
2021-4-4
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TheCulandun
New

United States
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Not an explosion but overheating caused the battery to swell popping the case.
2023-7-24
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Shayne Lory
lvl.1
Flight distance : 751407 ft

United States
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I had it happen to me. FPV battery just cut out and my drone crashed found it a day later and battery was melted and sent it back to DJI for a replacement on both the battery and drone.
2023-12-17
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DJI Tony
Administrator

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Shayne Lory Posted at 12-17 21:27
I had it happen to me. FPV battery just cut out and my drone crashed found it a day later and battery was melted and sent it back to DJI for a replacement on both the battery and drone.

Sorry about the experience. This may happen when the battery is exposed in the rain or near a source of moisture.  If the inside of the battery comes into contact with water, corrosion may occur, potentially resulting in the battery catching on fire, and may even lead to an explosion. Also, the battery should be used in temperatures within -10℃ to 40℃. Disassembling or piercing it in any way may also make the battery leak, catch fire, or explode. Have a nice day.
2023-12-17
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Despize666
New
Sweden
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This was not a great experience I can assure you. Smoke and soot everywhere.
Luckily the house didn't catch fire! Be careful while charging your drones.

6-6 12:52
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Dirty Bird
Core User of DJI
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DJI Tony Posted at 2019-3-24 08:11
Hi, thanks for the inquiry. For this type of scenario, we highly recommend contacting our support for us to provide action and assistance in regards to this query. You could reach our support using the link below. We're hoping that you could get the best feedback that you may need. Thank you for continued support.

www.dji.com/support

Nope & allow me to calculate....

P2 - 6
P3 - 8
P4 - 8
Mavic Pro - 10
Mavic 2 - 6
Mavic Mini - 4
Mini 2 - 4
Mini 3 Pro - 4
Mini 4 Pro - 4
Avata - 6
Avata 2 - 3

59 batteries total.  No fires or explosions.  4 swellers & 2 total fail.
6-6 17:54
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DJI Natalia
Administrator

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Dirty Bird Posted at 6-6 17:54
Nope & allow me to calculate....

P2 - 6

Hi there, we do apologize for the inconvenience. Kindly submit a repair case and send us back for further assistance. Our team will help yoi inspect your battery and get back to you with the details. You're welcome to submit the repair case using the link below
https://www.dji.com/support/repair

Thank you for your understanding and patience.
6-7 00:49
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DJI Mindy
Administrator
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Despize666 Posted at 6-6 12:52
This was not a great experience I can assure you. Smoke and soot everywhere.
Luckily the house didn't catch fire! Be careful while charging your drones.

We deeply regret hearing the news about this issue. We recommend that you first completely cover the battery (product) with a cloth soaked in water or pour the battery (product) with plenty of water to extinguish the fire. Please prioritize your personal safety while doing so. Please rest assured that we will attach great importance to your issue and continuously follow up on your behalf until a resolution is reached.
If it is convenient at this moment, please provide some detailed information to help our follow-up on this issue.
(1) Product SN
(2) On-site spontaneous combustion images and product damage description, detailed pictures of battery and charger, vedio(s) of combustion
(3) How did the combustion happen? Have you stored, used or charged under such circumstances? Actual times of uses of tha battery ? When was the last time the battery being used? How was the battery used for the last time? Location of the combustion? Temperature of combustion environment? How long did the battery sit before the combustion? How much battery left before the combustion? Has the battery been through alternate cooling and heating? Was the battery swollen? Was the battery leaking? Was the battery cracked or deformed? Was there abnormal smell from the battery? Was the battery life normal? Have you been using a standard charger for this battery? Has the charger been modified? What's the specification of the charger you used if it's not a standard one?
(4) Purchase channel
(5) App account and synchronize flight records
6-7 03:42
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Dirty Bird
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DJI Natalia Posted at 6-7 00:49
Hi there, we do apologize for the inconvenience. Kindly submit a repair case and send us back for further assistance. Our team will help yoi inspect your battery and get back to you with the details. You're welcome to submit the repair case using the link below
https://www.dji.com/support/repair

Hi Natalia.  Sorry my reply was intended for the original poster Paul.  I have no complains about my DJI packs with the possible exception of the swollen Mavic 2 packs which are known to have swelling issues.  The others were just old & spent.
6-7 06:03
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DJI Natalia
Administrator

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Dirty Bird Posted at 6-7 06:03
Hi Natalia.  Sorry my reply was intended for the original poster Paul.  I have no complains about my DJI packs with the possible exception of the swollen Mavic 2 packs which were know to have swelling issues.  The others were just old & spent.

Hi Dirty Bird, I truly understand. Should you need any further assistance, please do not hesitate to contact us. We're happy to help. Thank you and have a great day!
6-7 07:41
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