Njubrey
lvl.1
Flight distance : 193514 ft
United States
Offline
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DJI Gamora Posted at 4-9 09:35
Hi, Good day Njubrey. We do apologize for the inconvenience. May I ask you if this problem happens after the firmware update? If yes, we would recommend you to refresh the firmware of your Phantom 4 Pro using DJI assistant 2 and after that try to perform the gimbal calibration again. You may refer to the link below for you to download the DJI assistant 2 to your computer. If the issue didn't started after a firmware update, did you have any crash/hard landings previously? If no, please provide us the firmware version you had and also the email address you used to run your DJI go 4 app. Please keep us posted. Thanks!
https://www.dji.com/phantom-4-pro/info#downloads
I will looking into this tonight, it was not after a firmware update but I cannot say for sure. I'll get back with more information as soon as I have it. |
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