P4 Pro Update Failed Error 0X020C03
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
Offline

P4 Pro, can not down grade frimware to V01.05.0300 or upgrage to V01.05.0600, will not stop beeping, Error Code 0X020C03

Help, Please


2019-5-6
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DJI Tony
Administrator

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Hi, we're sorry to know about the situation. I would like to ask if you've managed to use the DJI Assistant 2? if yes, try to uninstall and re-install the DJI Assistant 2 and restart the aircraft again to see if there will be changes. However, if the message persists, please provide us with a screenshot for further check. In the mean-time, you may refer to our video tutorial for the firmware update. Kindly keep us posted on the latest progress. Thank you for your support.


2019-5-6
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
Offline

Yes I used DJI Assistant 2, it all ways stop at 32% with a error code of 0X020C03, and it does reboot the AC.
2019-5-6
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
Offline

Same problem when I try to down grade to V01.05.0300, stops at the same place at 32% and same error code 0X020C0P3
2019-5-6
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
Offline

2019-5-6
Use props
DJI Tony
Administrator

Offline


Hi, thanks for the prompt reply. If the firmware update fails for multiple times, we would recommend contacting our support using the link below for you to send the unit into our facility for further evaluation. For additional information, the repair fee would depend on the outcome of the damage assessment and warranty period of your unit. Thank you for understanding.

www.dji.com/support
2019-5-6
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