Firmware update issue
598 5 2019-5-20
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gregor1230
lvl.1
Poland
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I have problems with firmware update. When I try to update using assistant it stucks at 75% , 3 reboots of dron and I got error. How can I resolve firmware update issue? Now I can bind remote controler with drone . It is new drone , I bought it 3 days ago...

2019-5-20
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DJI Tony
Administrator

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Hi, we're sorry for the troubles that it caused. I would like to ask what error message did you receive during the firmware update? I would recommend uninstalling and re-installing the DJI assistant 2 to see if there will be changes. You could download the latest version of DJI Assistant 2 using this link: https://www.dji.com/mavic-2/info#downloads. Also, you may refer to the video below for updating the firmware using the DJI Assistant 2.



2019-5-20
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Quentyn
lvl.4
Flight distance : 37759 ft
United Kingdom
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make sure you are using the right version of the mavic 2 assistant - note go to the mavic download page and get it from there - you want at least 2.0.8
2019-5-20
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fans721f06b9
lvl.1
Poland
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Yep I am on 2.0.8. Tried on 2 PC … Controler can be updated easly without any problems. Drone can`t be updated and every time I got error on 75%.
2019-5-20
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Krause31
Second Officer
Flight distance : 598990 ft
  • >>>
Germany
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Hi Gregor,

did you connect your Mavic with a usb 2.0 or a usb 3.0 port on your pc? I had the same problem and for me it works only, when the mavic is connected to a usb 2.0 port!

best regards...Markus
2019-5-20
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fans721f06b9
lvl.1
Finland
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I need to find PC/notebook with usb 2.0 ...
2019-5-21
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