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Problem with samsung s8 plus
2488 4 2019-5-25
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Shahar Gober
lvl.1
Israel
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Hello dears,
After I connect to my Tello drone, I press the regular takeoff icon but there is no slide button
when I use the "Throw & go" option the drone works great.
I have samsung s8 plus
Any suggestions?

2019-5-25
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Shahar Gober
lvl.1
Israel
Offline


2019-5-25
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RYZE
Super Moderator
Hong Kong
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Hi Shahar,
We are so sorry to reply you late. In regard to your problem, have you ever try to reinstall the Tello APP? Samsung s8 plus is not compatible with Tello. Could you please try another compatible device and fly it?
Here are some devices which we have confirmed that are compatible with Tello.
iOS
Requires iOS 9.0 or later. Compatible with iPhone 5s, iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPad mini 4 and iPad mini 4 Wi-Fi + Cellular.
Android
Android version 4.4.0 or later. Compatible with Samsung S7,Samsung S6 edge,Samsung S5,Samsung Galaxy note 4,Samsung Galaxy note 3,Huawei Honor 8,Huawei Honor 9,Huawei P8 Max,Huawei P10,Huawei Honor V8,Huawei P9,Huawei nova2,Xiaomi 6,Xiaomi Note3,Redmi 4A,OnePlus5,vivoX6,Google Pixel1 XL,Google Pixel2.
I hope my answer can help you. Good luck.
2019-5-27
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Keego63
lvl.4
Flight distance : 10082 ft
Australia
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Try using an after market application for the Tello such as Tellofpv or Atellopilot, I use a Samsung Note 9 with Tellofpv and do not have any compatibility issues.
2019-5-30
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Mhinc
Second Officer
Flight distance : 151467 ft
Canada
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Have you simply tried reinstalling the app?
2019-6-2
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