DJI Stephen
DJI team
Offline
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Hello and good day Asimo. I am sorry to know that your DJI Mavic Air was stolen and thank you for reaching out. On behalf of DJI I extend my sincere apologies for the incident that happened to your drone. Regretfully, we are unable to block your stolen aircraft. Tracking it would require the aircraft to be flying when it was lost through the flight record on your DJI Go 4 App. We recommend that you report to your local authorities of the theft that had happened, and allow the police to run on their investigation of this incident. Hoping we could do more, we apologize. Thank you and please stay safe always. |
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