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Olivier Vietti-Teppa
First Officer
Flight distance : 10695331 ft
Switzerland
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Hello DJI,

it's been 2 years now that we use dj drones for our hot sar missions, every time we ask for the release nfz for our country, police certificate attached, we must always spend a night to raise dji who persist in unlocking of 3 months in 3 months and zones of 30km whereas we have the authorization for 180km of radius with indefinite duration!

Help us fix this problem quickly, thanks in advance.

2019-7-1
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DJI Gamora
Administrator

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Hi, there. Thank you for reaching out and we do apologize for the inconvenience. I will highly recommend you to contact our designated department at flysafe@dji.com for further information. Thank you for your kind and understanding. Cheers!
2019-7-3
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Olivier Vietti-Teppa
First Officer
Flight distance : 10695331 ft
Switzerland
Offline

DJI Gamora Posted at 7-3 08:41
Hi, there. Thank you for reaching out and we do apologize for the inconvenience. I will highly recommend you to contact our designated department at  for further information. Thank you for your kind and understanding. Cheers!

they have finally understood, but it's tiresome to have to fight each time this way, I hope that when we renew this they will remember ...
2019-7-6
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patiam
Captain
  • >>>
United States
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DJI should not be involved in enforcing NFZs.
Period.
2019-7-7
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DJI Gamora
Administrator

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Olivier Vietti-Teppa Posted at 7-6 22:04
they have finally understood, but it's tiresome to have to fight each time this way, I hope that when we renew this they will remember ...

Thank you for the additional information you have provided. Rest assured that DJI will do it's best to make its system's user-friendly for our DJI valued customer and co-pilots. Happy flying always!
2019-7-9
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