Has anyone had this issue?...any help appreciated.

I haven't seen anyone voice any...

Hello and good day Remy Golden. I am sorry for the trouble and thank you for reaching out. Have you tried using a different mobile device to see if the issue will still persist? Upon checking the said mobile device ( Mi 9T ) on the recommended mobile device list. I am sorry to say that the mobile device is still not recommended for your DJI Osmo Pocket as of the moment. Actually, there is a  possibility that the Mi 9T will be able to work with the said DJI device however, since it's not yet optimized with the DJI Osmo Pocket and with the DJI Mimo application we cannot guaranteed the stability of the Mi 9T when in use with the said device and with the said application and if this will work all the time while using the specific device.  We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any inconvenience and any problem. In addition I will forward this thread to the designated department for further development of the DJI Mimo application. Thank you.

DJI Stephen Posted at 7-26 08:25
Hello and good day Remy Golden. I am sorry for the trouble and thank you for reaching out. Have you tried using a different mobile device to see if the issue will still persist? Upon checking the said mobile device ( Mi 9T ) on the recommended mobile device list. I am sorry to say that the mobile device is still not recommended for your DJI Osmo Pocket as of the moment. Actually, there is a  possibility that the Mi 9T will be able to work with the said DJI device however, since it's not yet optimized with the DJI Osmo Pocket and with the DJI Mimo application we cannot guaranteed the stability of the Mi 9T when in use with the said device and with the said application and if this will work all the time while using the specific device.  We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any inconvenience and any problem. In addition I will forward this thread to the designated department for further development of the DJI Mimo application. Thank you.

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Any news on an update to make the phone work?

Remy Golden Posted at 8-1 21:31
Any news on an update to make the phone work?

Thank you for the inquiry Remy Golden. As of the moment we do not have any update information with regards to the said matter. Rest assured that our DJI R&D team are continuously testing multiple devices to be added in the said list in the future. Thank you for your patience and for your support.

Please, same problem with dji mavic air, please hurry Xiami Mi 9T it's a massive sales phone

Yes, I had the samen, but with Miui 11, released by Xiaomi last week, this problem is solved.