Please select Into the mobile phone version | Continue to access the computer ver.
Zenmuse XT2 presents only black screen attached to Matrice 210
1311 8 2019-8-1
Uploading and Loding Picture ...(0/1)
o(^-^)o
HungaroDrone
lvl.1

Hungary
Offline

Hi everybody,
I have also run into the now known issue with the Zenmuse XT and XT2 cameras.
Unfortunately my XT2 does not show any live picture when attached to the Matrice 210 drone. I have control over the gimbal and can see a temperature data on the black screen, but unable to achieve a proper live picture. I also detected that the XT2 now requires two SD cards to be inserted in the two SD card slots, otherwise I receive an error message saying that the camera requires an SD card for either slot 1 or slot 2.

I have the latest firmware installed on the Matrice 210 and the XT2 (Zenmuse XT2 Firmware V01.00.00.20) as well.
However, I noticed that the XT2 now refuses to re-install the firmware as if no SD card would be inserted.
I also noticed that using dual downward payload, neither the XT2 nor my other camera, the Zenmuse Z30 shows any picture. However, if I attach only the Z30 to the drone, it presents a live picture.

According to the DJI Pilot app, the drone is ready for flight, the status of every component is normal.

Please advise how I can solve this issue.

Thanks!

Gábor
2019-8-1
Use props
BronCosM
lvl.1

Chile
Offline

could you find the solution?
2019-8-1
Use props
Olivier Vietti-Teppa
First Officer
Flight distance : 10169173 ft
Switzerland
Offline

please check this : https://forum.dji.com/forum.php? ... D564%26typeid%3D564
2019-8-1
Use props
HungaroDrone
lvl.1

Sweden
Offline

BronCosM Posted at 8-1 19:28
could you find the solution?

Hi,

unfortunately I have not found any solutions to this issue yet. I guess, we will have to wait for DJI's response.
2019-8-2
Use props
HungaroDrone
lvl.1

Sweden
Offline

Olivier Vietti-Teppa Posted at 8-1 19:54
please check this : https://forum.dji.com/forum.php?mod=viewthread&tid=195047&extra=page%3D1%26filter%3Dtypeid%26typeid%3D564%26typeid%3D564

Hi,

this is strange, I did not experience such a mistake from the drone.
My drone detects the XT2, I also can control the gimbal, but I do not have a live picture on the XT2.
2019-8-2
Use props
Olivier Vietti-Teppa
First Officer
Flight distance : 10169173 ft
Switzerland
Offline

HungaroDrone Posted at 8-2 02:37
Hi,

this is strange, I did not experience such a mistake from the drone.

same for me
2019-8-2
Use props
BronCosM
lvl.1

Chile
Offline

HungaroDrone Posted at 8-2 02:37
Hi,

this is strange, I did not experience such a mistake from the drone.

same here for me
2019-8-2
Use props
HungaroDrone
lvl.1

Hungary
Offline

Hi again,

I downgraded the firmware of the M210, but it did not solve the problem. Then I upgraded again to the latest version, but again, it does not fix the issue.
I cannot re-upgrade the firmware of the XT2, because it is already updated to the latest version.
Sometimes I see som blurry grey thermal image, sometimes not.

Does the official DJI staff watch the DJI forum? How could I contact them to fix the issue?
2019-8-5
Use props
djiuser_lyk63pplqKsM
lvl.1

Italy
Offline

I had the same problem (dji m210 & XT2). I installed again remote control firmware and now it works but sometimes the black screen “come back” and i have to repeat the operation on RC.
7-11 11:36
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules