Did you buy it from the DJI store? Everything I've bought from them, the availability has been accurate. If you check order status you should be able to see where your order is.
Hi, thank you for reaching. You may directly check if the DJI Mavic Air arctic white is available on our official store website at https://store.dji.com. Should you have any inquiries or concern please don't hesitate to reach us. Thank you for your continued support!