Hi,

My Mavic 2 Pro controller is charging whether or not it is plugged into the charger or not. Is this a bug, is there a fix for it pleaase ?

Hello and good day Nil73. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to update the remote controller using the DJI assistant 2 to see if the issue will still persist. Please keep us posted on the said issue for us to be able to assist you further. Thank you.

DJI Stephen Posted at 11-25 08:28
Hello and good day Nil73. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to update the remote controller using the DJI assistant 2 to see if the issue will still persist. Please keep us posted on the said issue for us to be able to assist you further. Thank you.

Thanks for the reply. I have refreshed and updated the firmware a number of times. With no change. If I hold the record, photo pause and 5D buttons for a few seconds the screen goes dark. But as soon as I press the power button to see the battery life, it returns to charging even when not plugged in.

Nil73 Posted at 11-25 11:50
Thanks for the reply. I have refreshed and updated the firmware a number of times. With no change. If I hold the record, photo pause and 5D buttons for a few seconds the screen goes dark. But as soon as I press the power button to see the battery life, it returns to charging even when not plugged in.

Have you tried charging it all the way to when the display switches off, (a few minutes after it displays 100%.). Then press the power button, does it state 100% or charging.

This may trigger the charging software routine to reset to normal.

Best of luck.

Nil73 Posted at 11-25 11:50
Thanks for the reply. I have refreshed and updated the firmware a number of times. With no change. If I hold the record, photo pause and 5D buttons for a few seconds the screen goes dark. But as soon as I press the power button to see the battery life, it returns to charging even when not plugged in.

Thank you for the additional information Nil73 and I am sorry the the issue is still persisting. Since this issue is still continuing on I would recommend you to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance and for us to check the said remote controller thoroughly.  Again I am sorry for the trouble and thank you for your support.