DJI Thor
Administrator
Flight distance : 13602 ft
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I am sorry for the trouble that you had experienced. I am able to trace your case and the data analysis had confirmed that the accident was a pilot error, you may refer to the details below. 1. The aircraft worked under GPS mode, and responded to the pilot’s command well;
2. As you can see it on the screenshots below, the aircraft flew forward as per RC input and crashed with obstacles at last; According to the analysis, the incident was caused by misoperation, please pay attention to the flight environment during the flight.
We are sincerely sorry again for the inconvenience caused during the case. Based on this situation, we have provided the best offer that we can provide, hope for your kind understanding.
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