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Weak signal and short range
326 8 2019-12-18
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ScottAA
lvl.1

United States
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I just purchased a Phantom 3 Standard from a friend.  The craft was flying fine when he demo'd it to me.  However, now the signal is weak, telemetry is sketchy, and the video is pixelated or non-existent.

The firmware is the latest version.
I am using a Pixel 3
Tested in differing areas with same results
Max distance achieved around 300 feet.
Had to reset the WiFi password on the unit.

Got any ideas what could be going wrong here?
2019-12-18
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DJI Gamora
Super Moderator

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Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please clarify if the drone has a previous crash experience? Also, you may try to relink the RC to the aircraft to see if the problem persists. You may refer to the tutorial below. Please keep us posted. Thank you!

2019-12-18
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DAFlys
Captain
Flight distance : 950853 ft
United Kingdom
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t could just be where you are flying, some places have more interference than others.
2019-12-18
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ALABAMA
Captain
Flight distance : 10356965 ft
United States
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Make sure your antenna is pointed correctly.
2019-12-18
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ScottAA
lvl.1

United States
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DJI Gamora Posted at 12-18 10:49
Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please clarify if the drone has a previous crash experience? Also, you may try to relink the RC to the aircraft to see if the problem persists. You may refer to the tutorial below. Please keep us posted. Thank you!

https://www.youtube.com/watch?v=krqYn5a5cT0

Thanks for the video link.

No, the drone has not been crashed.
2019-12-18
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BillsBayou
lvl.1

United States
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You could always take it back to your friend and get advice on what is going wrong.  Maybe your friend can get it running fine again.  Taking it back to where it last worked would be my first step.

Have you flown in any wet or dirty environments?  

2019-12-19
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Mark The Droner
Captain
Flight distance : 2917 ft
United States
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I like post #4
2019-12-19
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ScottAA
lvl.1

United States
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Figured it out.  Drone is working fine now.  All it took was re-linking the controller to the drone.

Thanks for your input.
2019-12-19
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DJI Gamora
Super Moderator

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ScottAA Posted at 12-18 17:48
Thanks for the video link.

No, the drone has not been crashed.

You're welcome. Please let us know if that works. Thank you for your support!
2019-12-21
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