Defective battery
902 5 2019-12-27
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fans67de48be
lvl.2
Flight distance : 154898 ft
Hungary
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Hi!
I got my Mavic Mini FMC a few days ago and I've noticed that one of the battery's pins are messed up. It can't go all the way in the drone so I can't shut, the battery cover. Does anyone had this issue?

The pins

The pins
2019-12-27
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JodyB
First Officer
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United States
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Might be able to straighten it with a tooth pick. But of course that's my first instinct with bent pins is to try and straighten them. If you are leary of that, you might take it back to place of purchase for an exchange since you've only had it a couple days, or open a case with DJI. If you decide to try and straighten the pins, be gentle and don't go back and forth too much.
2019-12-27
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fans67de48be
lvl.2
Flight distance : 154898 ft
Hungary
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JodyB Posted at 12-27 05:08
Might be able to straighten it with a tooth pick. But of course that's my first instinct with bent pins is to try and straighten them. If you are leary of that, you might take it back to place of purchase for an exchange since you've only had it a couple days, or open a case with DJI. If you decide to try and straighten the pins, be gentle and don't go back and forth too much.

I tried but these pins are quite tough. I'll try taking it back but they haven't started selling batteries individually so I don't have hight hopes for it.
2019-12-27
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JodyB
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fans67de48be Posted at 12-27 05:36
I tried but these pins are quite tough. I'll try taking it back but they haven't started selling batteries individually so I don't have hight hopes for it.

Yes, sadly batteries are a tight commodity at the moment. I was thinking that maybe even just take the whole kit back. They should honor it as a "defective" return and allow an exchange if you got it from a retailer. I'm not sure of DJI's procedure through.
2019-12-27
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DJI Stephen
DJI team
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Hello and good day. I am sorry for the trouble and thank you for reaching out. I would recommend you to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for us to be able to assist you further with regards to this issue. Thank you.
2019-12-27
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DowntownRDB
Core User of DJI
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The only place I found in the US that currently has Mavic Mini batteries IN STOCK is Florida Drone Supply.  I bought the Fly More Kit but ordered 2 more batteries from them.
2019-12-27
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