JodyB
First Officer
Flight distance : 302536 ft
United States
Offline
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spanzetta Posted at 12-31 11:00
I know that.. I am just reporting that there is big confusion about serial numbers..
To activate DJI Care Refresh I used the one on the box
It's been reported many times and has been acknowledged by the forum moderators and admins that they are passing it on to the respective department.
That being said, should they match? I think so. Does DJI have other reasoning as to why they don't match? I don't know. They haven't came out and said. That is the part that a lot of people on here have found out about DJI. They aren't very forthcoming with what you and I consider important like this one. Or like no 32 bit fly app, no manual control of photo mode, etc etc.
Something as simple as what DowntownRDB mentioned seems to elude them for some reason.
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