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Mavic 2 Pro - CAS-3822177-Y3T2B9 Support Help
987 3 1-9 19:07
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Nelsonlee
Captain
Flight distance : 2006877 ft
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Malaysia
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Dear DJI Support,

My repair CAS no. CAS-3822177-Y3T2B9, status said returning back by FEDEX on 20/12/2019 and the Tracking number is 258039752015 given by DJI, but unfortunately I not able to track it until today. Please tell me what's going on for my warranty claims return drones case.

CAS-3822177-Y3T2B9.JPG
1-9 19:07
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Nelsonlee, we apologize for what happened, we will verify with the related team of its status and come back to you soon, please wait a moment, thank you.
1-9 20:21
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Nelsonlee
Captain
Flight distance : 2006877 ft
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Malaysia
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DJI Mindy Posted at 1-9 20:21
Hi Nelsonlee, we apologize for what happened, we will verify with the related team of its status and come back to you soon, please wait a moment, thank you.

Thank you DJI Mindy, I'll wait for your feedback and hope can solve it assp.
1-9 21:56
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DJI Mindy
Administrator
Flight distance : 7 ft
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Nelsonlee Posted at 1-9 21:56
Thank you DJI Mindy, I'll wait for your feedback and hope can solve it assp.

Thanks for your patience, I have sent you the correct tracking number via PM, please check, thank you.
1-9 23:49
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