Dear DJI Support,

My repair CAS no. CAS-3822177-Y3T2B9, status said returning back by FEDEX on 20/12/2019 and the Tracking number is 258039752015 given by DJI, but unfortunately I not able to track it until today. Please tell me what's going on for my warranty claims return drones case.

Hi Nelsonlee, we apologize for what happened, we will verify with the related team of its status and come back to you soon, please wait a moment, thank you.

DJI Mindy Posted at 1-9 20:21
Hi Nelsonlee, we apologize for what happened, we will verify with the related team of its status and come back to you soon, please wait a moment, thank you.

Thank you DJI Mindy, I'll wait for your feedback and hope can solve it assp.

Nelsonlee Posted at 1-9 21:56
Thank you DJI Mindy, I'll wait for your feedback and hope can solve it assp.

Thanks for your patience, I have sent you the correct tracking number via PM, please check, thank you.