jacques_eloff
lvl.3
Flight distance : 2474974 ft
United Kingdom
Offline
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DJI Stephen Posted at 1-18 11:11
Hello and good day Chris. I am sorry for the inconvenience and thank you for reaching out. Would it be possible if you could send the serial number of your aircraft via PM for further assistance? For additional information, the email for activation of your drone and the DJI Forum email should be the same in order to have the icon under your profile picture. Please keep us posted on the latest progress.
Hi DJI Stephen. Please help me. I have raised this same issue over 3 times but it is still not resolved. Here are some of my posts:
https://forum.dji.com/thread-203776-1-1.html
https://forum.dji.com/forum.php? ... d=203776#pid2025016
I have given you everything you asked for, including sending you a PM as your requested. I even took a photo of the serial etc. of my Mavic 2 Pro and posted it (attached hereto again). To confirm, my Mavic 2 Pro was bought brand new. Please sort this out, been going on for over 3 months now.
Serial number is:
163DG2T
001VPYQ
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