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CAS-3960739-Q3F3R6 Update
868 3 2-8 08:56
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djiuser_M5IBUk9gAbsh
lvl.1
Flight distance : 44662 ft
United States
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Hi,

I received an email from Katy and replied with my shipping information for replacement 6 days ago but no response yet. I have a paid shoot scheduled in a week so I'm hoping to have the replacement by then.

Any update on the status of case no. CAS-3960739-Q3F3R6?

Thanks.
2-8 08:56
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, we're sorry to know that you are still waiting for response. We'll seek the attention of the designated team for further assistance. We thank you in advance for your patience and understanding.
2-8 11:26
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djiuser_M5IBUk9gAbsh
lvl.1
Flight distance : 44662 ft
United States
Offline

DJI Diana Posted at 2-8 11:26
Hi, we're sorry to know that you are still waiting for response. We'll seek the attention of the designated team for further assistance. We thank you in advance for your patience and understanding.

Thanks Diana. Any update yet?
2-10 06:59
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DJI Diana
Administrator
Flight distance : 2408 ft

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djiuser_M5IBUk9gAbsh Posted at 2-10 06:59
Thanks Diana. Any update yet?

Sorry for the later update, the email has been replied, please check, thank you.
2-11 02:38
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