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worksmarter
lvl.1
Flight distance : 6142 ft

Spain
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Hi i have a spark, everytime i do a video it does not show up in the video file my mobile is a iphone 6plus with 16gb is that the problem
3-2 02:44
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DJI Paladin
Super Moderator
Flight distance : 318 ft

Online

Hi. Thank you for reaching out to DJI Forum. With regards to this query. The only time that mobile device will save a video file is when the SD card storage on the said drone is already full. In addition, the video file that is stored on the said mobile device is only a video cache file. If you have further concern or query, please feel free to post it here at DJI Forum. We are here to help. Thank you.
3-3 15:11
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djiuser_QlFI9fZezYfJ
lvl.2

Japan
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Hi, maybe you can use Bitwar Data Recovery to scan your iPhone to find the lost video file. In addition, any data loss issues can be easily solved by Bitwar.
I hope it would help you. Have a nice day.
3-18 00:30
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