hi
I've waited so long for my order
I sent an email to: onlinesales and support of DJI
but they did not answer
please help me cancel orders, my order: 048110044453  (18-05-2015 )
Customer care of DJI is bad !!!

thanks

I too have been waiting till since April, got fed up reading about their horrible tech support, many flyaway, gps problems. I solved it by buying a 3DR solo drone with spare battery from best buy less that $999. Got the go prom camera for less than $200. Am happy I cancelled. Good luck

Droned Posted at 2015-6-15 08:19
I too have been waiting till since April, got fed up reading about their horrible tech support, many ...

Where did you get a gopro 4 for less than $200?
Do you have a gimbal and stablized video?

Based on reports from others, you haven't solved many problems........check out the Solo thread on RCG. A lot of the buyers are returning theirs.....

droneflyers.com Posted at 2015-6-15 08:22
Where did you get a gopro 4 for less than $200?
Do you have a gimbal and stablized video?

That was a go pro 3+ open box at my local  best buy. Camera works great. No regrets with the cam or the Solo. Flies like a dream when one knows what they’re doing.

droneflyers.com Posted at 2015-6-15 08:22
Where did you get a gopro 4 for less than $200?
Do you have a gimbal and stablized video?

I've been trying to keep an eye on the Solo also. What is RCG.

Be interesting to see how 3DR's warranty keeps up with high levels of returns!

droneflyers.com Posted at 2015-6-15 08:22
Where did you get a gopro 4 for less than $200?
Do you have a gimbal and stablized video?

Have you already tried the 3DR Solo?

To cancel, talk to their online sales support. They cancelled it straight away.

Oliver Posted at 2015-6-15 23:56
To cancel, talk to their online sales support. They cancelled it straight away.

What's the number to talk to them??

Juan.Jax Posted at 2015-6-15 23:58
What's the number to talk to them??

http://store.dji.com/phantom/phantom-3

Go here, then click "Chat" in the lower right corner when they are online.

vu.q.le@outlook Posted at 2015-6-16 06:44
With so many dealers in the US, why would anyone want to order directly from DJI?

I think I finally learned this lesson.

I noticed them. You should get a mail from them now.

I have cancelled my order over two days ago and if  I am to go on how bad their customer service is and how much they lied to me during the time I waited on shipping I am not going to hold my breath on how long it will take to get my money back. I have e-mailed the company over 5 times since I tried to buy a P3P. I have never had a response yet. I finally cancelled through the chat but now I can see that getting refunded could be the next task.

Please Droned.
Do tell of this 3DR thing . Tahoe-ed, is DJI confident enough in their product to allow me to request video acquired by this 3DR thing?

Here goes.  Hey Droned shoot us some video please!!
The p1s have been retired . My p2 will be next . Even with all of the issues(Unsavory Business Practices) I had planned on sticking it out with this company in the hopes of creating and cultivating a long standing business relationship . Foiled again. This company is forcing me to change product.

I nor any other sane business man can justify the purchase of  a new product every two to three years or so .Aside from  being just plain stupid it is also a risk that I for one cannot umbrella.
Even if I were just playing with it buying another one would just be stupid .For a toy anyway.
Radio Shack sells $50.0 quads all day long that do not need firmware updates every time the sun sets . They are never obsolete or Retired.
So please dude shoot me some vid.Thanx Man!      Best wishes jclancy.      

The torch has been passed . Carry it proud,say it loud.   

All fun and jabbing aside . I did take a look at this thing . I am not impressed by the lack of cooling vents . Would love to know if that is an issue.  Thanx Man

is this the next best way to get a hold of a dji representative, because i need to cancel my order of the p3s so i can reorder the p3a.  i have email the onlinesales@dji.com and still no answer on what im supposed to do.  i  cant reorder yet as i need the money back into my account so i need a reply ASAP!!!! my order number is 001149952413.

animal.junkie@g Posted at 2015-12-25 08:42
is this the next best way to get a hold of a dji representative, because i need to cancel my order o ...

Hi, please kindly refer to this thread. http://forum.dji.com/thread-37876-1-1.html Thanks.