Phantom 4 Pro Gimble Trouble
373 2 2020-4-22
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wng-2
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United States
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Good morning, new the forum. I have a Phantom 4 Pro. Purchased new September 2017. Last Fall I got tangled in a tree and crashed. Since then the gimble is pointing to the right. It seems to try to correct, but cannot. I tried it again the other day. I received a message saying vision something needed adjusted, and to use DJI assistant. I am no too techno savvy, but was able to load that app on the ipad mini I use for the drone. It will not recognize my drone. Please advise what I can do. I am in Berwick, Maine. Are there places I can take this to for repair, or send it for repair? I know whatever I do will most likely be expensive. But I need to have it fixed. Thanks very much. Rich,
Berwick, Maine

2020-4-22
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JetSam
Core User of DJI
Flight distance : 3462946 ft
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Spain
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Dont worry , a Moderator will assist you soon , Welcome Richard
2020-4-22
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi Rich, as the drone crashed, you may send in the drone for overall diagnosis and service. Please fill out the online repair request on our official web and then send it back. Here is the link: https://repair.dji.com/repair/index?site=brandsite&from=nav
We will do our best to help this out.
2020-4-23
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